You can reach us through multiple channels: Fill out our contact form above, call us directly at 0710 628 628, send an email to contact@dilhancodes.dev, or message us on WhatsApp. We typically respond within 24 hours during business days.

To help us serve you better, please include: 1) Your project type/requirements, 2) Desired timeline, 3) Budget range if available, 4) Your preferred contact method, and 5) Any specific features or requirements you have in mind. The more details you provide, the better we can understand your needs.

Our official business hours are Monday to Friday, 9:00 AM to 6:00 PM Sri Lanka time. However, we offer 24/7 support for urgent matters through our emergency contact channels for existing clients.

We aim to respond to all inquiries within 24 hours during business days. For urgent matters, we often respond much sooner. After initial contact, you'll be assigned a dedicated project manager for consistent communication.

Yes, we offer a free initial consultation to discuss your project requirements, provide preliminary advice, and outline potential solutions. This helps us understand your needs better and allows you to evaluate if we're the right fit for your project.

After submitting the form, you'll receive an immediate confirmation email. Within 24 hours, one of our team members will reach out to schedule a detailed discussion about your project and answer any initial questions you may have.

Yes, we're happy to arrange in-person meetings at our office in Hingurakgoda for local clients. We also offer video consultations via Zoom or Google Meet for remote clients, providing the same level of personal attention and detailed discussion.

To make our first meeting most productive, consider preparing: 1) Your project goals and objectives, 2) Examples of websites you like, 3) Your target audience, 4) Desired features and functionality, 5) Timeline requirements, and 6) Budget expectations. This helps us provide more accurate recommendations and quotes.

Yes, we're happy to sign a Non-Disclosure Agreement (NDA) before discussing your project details. We take your intellectual property and confidentiality seriously and can provide our standard NDA or review yours.

After our initial discussion, we typically provide a detailed quote within 2-3 business days. For complex projects, we might need additional time to assess requirements and prepare a comprehensive proposal.

Our proposals include: detailed scope of work, timeline estimates, cost breakdown, payment schedule, included features and services, technical specifications, and ongoing support details. We ensure everything is clear and transparent before starting.

Existing clients receive priority support contacts, including a direct line to their project manager and access to our emergency support system. We also provide 24/7 monitoring for critical issues.

Yes, we offer various support packages after project completion. This includes regular maintenance, updates, security monitoring, and technical support. We'll discuss support options during the project planning phase.